About Us

Who we are

Richard (Rich) Whitman

Richard (Rich) Whitman, with over 30 years of experience, is a trusted interventionist and respected leader in the field of addiction recovery. A pioneer in the industry, Rich has been instrumental in building some of the finest treatment programs in the nation and served as a primary treatment advisor to Dr. Phil McGraw for 8 seasons of the Dr. Phil Show. Rich is an Independent Consultant and the Founder of Whitman Recovery Service. In this role, he provides maximum service to hundreds of individuals and their families every year to access the best treatment options available.

Rich is a Nationally Certified Intervention Professional. He has successfully conducted well over 500 interventions throughout the United States and has made numerous television appearances. Rich combines decades of clinical expertise with a no-nonsense style that quickly gains the trust of clients and families alike. He is professional, compassionate, and dedicated to help every individual and family struggling with addictive disorders.

Rich Whitman

A Vision for Change

A Vision for Change: How to Help Someone With Addiction or Mental Illness


When someone you love begins to behave in ways that worry you, it can feel overwhelming to know where to go for help. Finding help is especially daunting when the affected person doesn’t want help…

Emily Hartman

Emily Hartman joined the Whitman Recovery Service team in 2015, working side by side with Rich to co-facilitate interventions, treatment placements, and provide additional family support. Her passion for helping those struggling with the diseases of addiction and alcoholism, combined with her experiences working with the chemically dependent as a Personal Trainer and Activities Director for various treatment facilities for several years, make Emily the ideal partner to support Rich in providing maximum service to clients and their families. Emily studied kinesiology at the University of Arkansas, was previously employed is a Licensed Vocational Nurse (LVN), and has held the National Academy of Sports Medicine Certification as a Health and Fitness Coach for 15 years. In her private life, Emily is a proud mother and enjoys spending time with her 3 children.

emily hartman


  • Experience spanning more than three decades
  • Has organized more than 500 interventions in all 50 states
  • Has helped thousands of family members and friends get their loved ones necessary treatment
  • Success rate greater than 90 percent in getting clients to seek help
  • Featured on more than 50 episodes of Dr. Phil since 2004

Nadia L. Jafar-Burns

Nadia L. Jafar-Burns, a woman in long-term recovery, is an attorney, Certified Recovery Specialist, and Interventionist. Nadia’s passion in life has been recovery from the disease of alcoholism/addiction, promulgated by her own personal struggles as an alcoholic.  Nadia utilizes her own vulnerability and the lessons drawn from her personal recovery in pursuit of helping others seeking to heal from this same condition – this has become Nadia’s guiding light in sobriety, her personal life, and career. Nadia has been trained in multiple modalities of Intervention, and is also a Certified Recovery Specialist with extensive recovery coaching, case management, and safe passage transport experience. Because of her background as a licensed professional, she is uniquely qualified to work with licensed professionals, executives, and a more mature client demographic, helping to reduce the barriers they face in getting and staying sober.  Nadia’s education includes a BBA in Finance and Juris Doctorate degrees from the University of Texas at Austin, as well as multiple intervention and recovery coaching certifications. Outside of her career, Nadia’s personal life is focused on being a good mother to her 7-year old son and giving back to her local recovery community.

William Ford

William Ford is a Texas native in his early 30’s who started working with Rich and the Whitman Recovery Service team in 2015.  As a now recovered addict himself William is able to connect with and relate to young people who are struggling with addiction in a way that not many other people can.  Williams involvement in long term recovery has made him passionate about giving others the same 2nd chance at life that he was blessed with.  He studied business at University of Texas in 2004 and after college took the opportunity to travel the world for several years, backpacking through Europe, Africa and the Middle East where he gained an enormous amount of human perspective.  William is a national certified intervention professional and is dedicated to working with struggling addicts and their loves.  In his personal recovery William has successfully started 5 businesses, consults with several sober homes, advises families, and helps those in early recovery set and achieve goals.  William feels as though he has found his calling and is excited for the future and continuing to work with Whitman Recovery Service.

emily & rich

When to Seek Professional Intervention Help

It’s a common misconception that an intervention counselor’s primary function is to make an uplifting speech that inspires someone to admit they need treatment. However, the role of a professional intervention counselor goes far beyond meeting with someone who is struggling with addiction or a dual diagnosis. It also involves helping loved ones learn to change their habits and set appropriate boundaries that hold people accountable.

Many people incorrectly believe their loved ones must hit rock bottom before they will accept help. However, think of an intervention as a controlled bottom. By enlisting the help of a professional interventionist, family and friends can raise an addicted individual’s bottom, allowing them to see it without having to hit it.

If you’re ready to discover more about your options, or start the intervention process for someone you care about, call 210-291-0278 today.

Number of Interventions Performed by State

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30 Years of Experience

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Staged Interventions Throughout U.S.

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Over 500 Interventions

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98% Success rate

Contact Us

Do you have questions we can help you with? Do you want to inquire about an intervention? We’ll respond to you personally and do our best to guide you in the right direction.